This page contains instructions for users who had access to Instrument(s) via Google Calendar(s) prior to July 1, 2021.

If you already have an iLab account, please skip this section and proceed to “All Users” instructions.

If you do not already have an iLab account, you have been pre-registered for an account. Please follow the instructions below, then proceed to the “All Users” instructions.

  1. Getting Started with iLab:

    1. Click here to reset your iLab password. Please use your WUSTL email as your login.
    2. Login here using your iLab username and password. (IMPORTANT: On initial login, set your account time zone, click ‘update’, then log out once to set the change.)
    3. Select a core from the list of cores at Washington University in Saint Louis by clicking the ‘core facilities’ list in the left-hand menu.
    4. Once on the core’s page, click the ‘about our core’ tab to learn more about the available services.

All Users:

To Create an Equipment Reservation:

Once you have been accepted into your PI’s lab and assigned accounts, you can schedule equipment time.

  1. Navigate to the core page: https://wustl.ilabsolutions.com/service_center/show_external/5742/mems_shared_instrument_group
  2. At the upper right hand of the page click ‘Sign In’ and then select the ‘Sign In using WUSTL Credentials’ option.
  3. Enter your WUSTL credential and password, and sign in.
  4. Select the Schedule Equipment tab and click on the ‘View Schedule’ button next to the instrument of interest. Click and drag on the time frame you would like to schedule your reservation for.
  5. A window will pop up that will allow you to verify your reservations details and provide payment information before saving the reservation.

To Create an Instrument Training Request (note – this will only be applicable if you need to be trained on a new instrument or are requesting special training or method development sessions that require Lab Manager presence):

Once you have been accepted into your PI’s lab and assigned accounts, you can create service requests.

  1. Navigate to the core page: https://wustl.ilabsolutions.com/service_center/show_external/5742/mems_shared_instrument_group
  2. At the upper right hand of the page ‘Sign In’ and then select the ‘Sign In using WUSTL Credentials’ option.
  3. Enter your WUSTL credential and password, and sign in.
  4. Select the Request Instrument Training tab and click on the ‘Request Service’ button next to the service of interest.
  5. You will be asked to complete a form before submitting the request to the core.
  6. Your request will be pending review by the core. The core will review your request and either Agree to the work or they will ask for more information if needed.

Using Kiosk to Log Into and Out of Your Sessions

To begin your session:

  1. Please navigate to the Kiosk Interface URL: https://wustl.ilabsolutions.com/service_centers/5742/equipment_kiosk/dashboard
  2. You will log into the Kiosk interface using the same credentials you use to log into the main iLab site for the core.
  3. Once logged in, you will see a list of your pre scheduled reservations in “My kiosk sessions” (If you have multiple sessions, there is a search box to help guide you to the correct one you wish to start)
  4. Find your session, and to the right you should have a green “start” button.  Once you click start, you will see the details of your reservation as well as a timer in the upper right-hand corner. 
  5. To navigate back to your list of sessions, click in the drop-down menu where you see your name.  Click my reservations. 
  6. You may log out while your session is in process.  To log out, click the upper right hand side menu and select Log out.  On the log out screen, you will see your list of Active sessions.

To end your session:

  1. Please navigate to the Kiosk Interface URL: https://wustl.ilabsolutions.com/service_centers/5742/equipment_kiosk/dashboard
  2. You will log into the Kiosk interface using the same credentials you use to log into the main iLab site for the core.
  3. Find your current reservation in the list under “My kiosk sessions” and click the blue Finish button. 
  4. A pop-up box will appear, asking you to confirm your action. Click “Finish session” again. Your time on the instrument has been logged.

More detailed instructions are available by clicking on the “HELP” link in the upper right hand corner, or by navigating to our iLab Help Site. For any questions not addressed in the Helpsite, click on the “HELP” link in the upper right hand corner and submit a ticket, or email ilab-support@agilent.com.